Frequently Asked Questions

Everything you need to know about your Sisters and Seekers order.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that certain sale items may be final sale.

How can I track my order?

Once your order has been dispatched, you will receive an email with a unique tracking link to monitor your delivery status in real-time.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay for a flexible shopping experience.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placing your order to request any changes.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.